For business, there are two aspects it needs to deal with. First one is guest, who is going to receive the service provided by the food company. Food industry needs to think how to satisfy customers want and need.
Second, client, which referred to the one offering the opportunity to the food business. Food industry need to think about how to attract the clients to let them stationed in.
2.)Guests are captive clientele
Captive clientele means guests may not have alternate dining
option. Sometimes, the location guests staying is far apart from city center, which is far away from restaurant. For example, in Chinese University of HK, since it is located on hill, students need to have meal in canteen.
3.)Food service is not the primary business
In some situations, food service is not the main service. For example, flight service is the primary business in airline industry. Yet, it also provides food service to passengers.
4.)Produce food in large quantity
Most managed services operations produce food in large-quantity batches
for service and consumption in order to low the cost.
5.)Volume of business is consistent
The volume of business is more consistent and therefore easier to cater as it is easier to predict the number of meals and portion size.
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